Task 4

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 14 - Explain the requirements of the General Code of Conduct for FSPs and Representatives relating to termination of an agreement.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 13 - Follow the complaints procedures and processes that are in place for Representatives.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 12 - Explain the manner in which complaints are to be handled by the industry as required by General Code of Conduct for FSPs and Representatives.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 11 - Explain the requirements when a Representative receives custody of financial products and funds.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 10 - Explain the process of advice that should be followed by a Representative.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 9 - Apply disclosure requirements in terms of financial services.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 8 - Explain the specific disclosure requirements regarding fees and commission.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 7 - Describe the required disclosures regarding the provider, product supplier and financial service.

Task 4 - Adhere to the specific Codes of Conduct Qualifying Criteria 6 - Explain disclosures that must be made by a Representative when rendering a financial service.